SMS Text Message Alerts

Debit card fraud happens all too frequently, but you can protect yourself by enrolling in CNB’s Debit Card Fraud Prevention Program, SMS Guardian. This program is a free convenience for all CNB Customers. With SMS Guardian, you will receive text message alerts when your card is used for purchases that do not require a pin number, fuel purchases, online purchases, and anytime your card is used more than 5 times in one day. To sign up follow these steps.

  1. Visit the website
  2. Enter a valid card number followed by the enrollment criteria for the card
  3. Verify the Terms and Conditions & Service Usage Guide
  4. Enroll a device for the card. Go to the DEVICE/CREATE DEVICE tab
  5. Enter the 10 digit mobile device number and click “submit”
  6. Send the required message provided to 27576
  7. Verify to receive a confirmation message ** Message Format for all carriers should read:
    1. “Guardian enrollment complete. Alerts start within 24 hrs. Msg & Data rates may apply, Msgs per issuer settings. Reply STOP to cancel. Reply HELP for Help.